What this policy covers
This Privacy Policy explains how Provenio RCM handles information collected through this public website, including information submitted through a business inquiry. It applies to the public marketing website and does not replace the terms of any separate agreement that may govern a client relationship or service engagement.
Information we may collect
When you choose to contact us, we may receive the business contact information and context you provide, such as your name, work email address, phone number, organization, role, and the subject of your inquiry. We may also receive limited technical information created through normal website operations, such as device, browser, and usage information or server log data.
How we use information
We may use information collected through this website to respond to an inquiry, evaluate a potential business relationship, operate and improve the website, protect the website and our organization, and meet applicable legal or recordkeeping obligations.
Website inquiries are not for patient information
This website is designed for business-to-business communication. Do not submit patient names, dates of birth, diagnoses, medical records, claim details, account numbers, or any other protected health information through the contact form, email links, or other public website features. If an engagement requires the exchange of protected health information, contact us first so an appropriate process can be established.
When information may be shared
We do not sell personal information collected through this website. We may share information with service providers that support website hosting, communications, security, or administration; when required by law or to protect rights, safety, and property; or as part of a permitted business transaction. We expect service providers to handle information only as needed to provide their services.
Retention and security
We retain business contact information for as long as reasonably necessary for the purposes described in this policy, including follow-up, relationship management, recordkeeping, and legal obligations. We use reasonable steps appropriate to the nature of the public website to protect information, but no website or transmission method can be guaranteed to be completely secure.
Your choices
You may ask us to update, correct, or delete business contact information associated with an inquiry, subject to applicable law and legitimate recordkeeping needs. To make a request, contact us using the details below.
Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children through this website.
Updates to this policy
We may update this Privacy Policy when our website, tools, or practices change. The effective date at the top of this page will be updated when we make changes.
Contact us
Questions about this policy?
For privacy questions or a request concerning business contact information submitted through this website, email us at Info@proveniorcm.com or call (240) 859-2856.